Anders Verkaufen

Ich bin Integrator durch und durch, denn damit habe ich über 20 Jahre meines Lebens mein Brot verdient. Deswegen treffe ich mich auch so gerne mit Integratoren auf der ganzen Welt und unterhalte mich mit ihnen über ihre Erfolge und Herausforderungen. Ich bin diesbezüglich in der glücklichen Lage, weltweit Vorträge zu halten und habe so…

What’s your 7 Star Experience?

I recently listened to a fascinating podcast interview with the co-founder and CEO of Airbnb, Brian Cheskey. During the interview, Brian described how his company has in recent times reviewed its customer experience and, as a result, made a dramatic improvement to the services it offered. First, he said, he spent hours travelling to his…

Are you instrument rated?

Recently, a major commercial airline made global headlines because of an error by the pilots in landing at the wrong airport. Not only did these pilots deliver a plane full of paying passengers to a different airport, they ‘accidentally’ landed at a military base. Of course, this is dangerous for many reasons, not the least…

KRIKA: THE ULTIMATE PADDLE

The industry is moving further and further away from being centred around AV and being squarely focused on the network. As such, integrators should be on the lookout for devices that sit on the network and can turn their companies into ‘service providers’. One such product comes from French supplier Krika. The One is an…